Privacy Policy for LIKE ALWAYS MART
Effective Date: [27/02/2025]
At LIKE ALWAYS MART, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website and make purchases.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information from users:
A. Personal Information
When you register an account, make a purchase, or contact us, we may collect the following personal details:
- Name
- Email Address
- Phone Number
- Delivery Address
- Payment Information (credit/debit card details, mobile money details, etc.)
- IP Address
- Device Information (browser type, operating system, etc.)
B. Non-Personal Information
We may collect non-personally identifiable information, such as:
- Browsing History
- Search Queries
- Referring URLs
- Time Spent on Site
- Pages Visited
2. How We Use Your Information
We use your information for the following purposes:
- To Process Orders: We use your personal details (name, address, payment information) to process and complete your purchases.
- To Improve Our Services: We collect usage data to enhance the user experience, including website features and product recommendations.
- To Communicate with You: We may send you order updates, promotional emails (with your consent), or customer service notifications.
- To Prevent Fraud: We monitor user behavior to detect and prevent fraudulent transactions.
- To Personalize Your Experience: We use browsing and purchase history to recommend products that may interest you.
- To Provide Customer Support: We use your contact information to respond to inquiries and support requests.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
A. Third-Party Service Providers
We may share your information with trusted service providers to perform essential functions on our behalf, such as:
- Payment processing
- Order fulfillment and delivery
- Website hosting and analytics
These third-party providers are obligated to protect your data and may only use your information for specific purposes related to their service.
B. Legal Requirements
We may disclose your personal data if required by law or to comply with a legal process (e.g., to comply with a court order, regulatory requests, etc.).
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you in advance of any such transfer.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal data, including:
- Encryption: Your payment information and personal data are encrypted during transmission via secure SSL (Secure Socket Layer) technology.
- Access Control: Only authorized personnel have access to your personal information.
- Data Storage: We store your personal data securely on our servers and take necessary precautions to protect against unauthorized access, alteration, or deletion.
While we take reasonable steps to secure your information, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze website performance. Cookies are small files that are stored on your device to help us remember preferences, track your activity on our website, and improve functionality.
Types of Cookies We Use
- Essential Cookies – These cookies are required for the website to function properly.
- Performance Cookies – These cookies help us track how users interact with the site and improve its performance.
- Functionality Cookies – These cookies enable the website to remember choices you make (e.g., language, region) to provide a more personalized experience.
- Targeting Cookies – These cookies help us deliver targeted ads based on your preferences and browsing behavior.
You can adjust your browser settings to disable cookies, but doing so may affect your ability to use certain features of our website.
6. Your Rights and Choices
A. Access and Update Your Information
You have the right to access, correct, and update your personal information at any time. You can update your profile details directly on our website or contact us for assistance.
B. Opt-Out of Marketing Communications
You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in any email you receive. Alternatively, you can contact us to request removal from our marketing list.
C. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations.
D. Request Deletion of Your Data
You may request the deletion of your personal data by contacting us. However, please note that we may need to retain certain information for legal and business purposes.
7. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected data from a child, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the “Effective Date” at the top. We encourage you to review this page periodically for any updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
📧 Email: support@likealways61@gmail.com
📞 Phone/WhatsApp: +255752099695
