Terms & Conditions for LIKE ALWAYS MART
Effective Date: [27/02/2025]
Welcome to LIKE ALWAYS MART, your trusted online marketplace in Tanzania! These Terms & Conditions govern the use of our website and the services we provide. By accessing or using our platform, you agree to comply with and be bound by these terms.
Please read the following carefully.
1. Acceptance of Terms
By accessing and using LIKE ALWAYS MART, you agree to abide by these Terms & Conditions, our Privacy Policy, and any other guidelines or policies incorporated by reference. If you do not agree with these terms, please refrain from using our website.
2. Definitions
- “Website” refers to LIKE ALWAYS MART, available at [https://likealwaysmart.com].
- “You” or “User” refers to any individual or entity using our website, whether as a guest or registered user.
- “Seller” refers to any individual or entity offering products for sale on our platform.
- “Buyer” refers to any individual or entity purchasing products on our platform.
3. User Registration & Account Security
- To make a purchase or sell products, you may need to register an account with us.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must provide accurate, current, and complete information during registration and update it as necessary.
4. Product Listings & Pricing
- Sellers are responsible for listing accurate descriptions, prices, and images of their products.
- Prices are in Tanzanian Shillings (TZS) unless otherwise indicated.
- We reserve the right to correct errors in product listings, including pricing and descriptions, at our discretion.
- All products are subject to availability, and we cannot guarantee that items will remain in stock.
5. Payment Terms
- Accepted Payment Methods: We accept payments via Credit/Debit Cards, Mobile Money (M-Pesa, Tigo Pesa, Airtel Money), Bank Transfer, and Cash on Delivery (where applicable).
- Security: Payments are processed securely via encrypted systems.
- Currency: All transactions are processed in Tanzanian Shillings (TZS) unless otherwise specified.
- Refunds: In case of a refund, the same payment method used for the purchase will be credited, subject to our Return & Refund Policy.
6. Shipping & Delivery
- We offer Standard, Express, and Same-Day Delivery to locations within Tanzania, and international shipping for certain countries.
- Shipping fees vary depending on the delivery location and the size/weight of the items.
- Free Shipping is available for orders above [55,000/=] TZS within Tanzania.
- Delivery times may vary based on your location and the shipping method chosen. For more details, please check our [Shipping Policy].
7. Returns & Refunds
- You can return products within [30] days of receipt if they meet the conditions outlined in our [Return & Refund Policy].
- Refunds will be processed based on the payment method used at checkout.
- We do not accept returns on certain product categories, such as perishable goods, hygiene products, and custom-made items.
8. User Conduct
You agree to use the website responsibly and not to:
- Violate any applicable laws, including Tanzanian law.
- Post fraudulent, misleading, or unlawful content.
- Engage in spamming or transmitting viruses through our platform.
- Use the website in a way that disrupts, damages, or impairs the functionality of the website or other users’ experience.
9. Intellectual Property
- The content, design, logos, trademarks, and all intellectual property associated with LIKE ALWAYS MART are owned by or licensed to us.
- You may not use any content or intellectual property from our website without permission.
10. Limitation of Liability
- We are not responsible for any loss, damage, or injury resulting from the use of our website or the products purchased through it.
- Our total liability to you for any claim related to the website shall not exceed the total amount paid by you for the transaction out of which the claim arises.
11. Privacy Policy
- Your use of the website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal data.
- By using our website, you consent to our collection and use of your personal information as described in the Privacy Policy.
12. Changes to Terms & Conditions
- We reserve the right to update or modify these Terms & Conditions at any time.
- Any changes will be posted on this page with the updated effective date.
- You are encouraged to review these Terms & Conditions regularly for any changes.
13. Governing Law
- These Terms & Conditions are governed by the laws of Tanzania.
- Any disputes arising from these terms will be resolved in the courts located in [Dar es salaam, Tanzania].
14. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
📧 Email: support@likealways61@gmail.com
📞 Phone/WhatsApp: +255752099695
15. Promo Code Terms (if applicable)
- Promo codes are valid for a limited time and may only be used once per customer unless stated otherwise.
- Promo codes cannot be combined with other offers or discounts unless explicitly stated.
- Promo codes are not transferable, refundable, or redeemable for cash.
